 |
The Spirit of Service: How to Create a
Customer Focused Culture: A Customer Service
Strategy for the New Decade and Beyond
"The Spirit of
Service" is an excellent book for anyone who
wants to improve their customer service
performance or understand the key aspects of
customer service. Tom Hinton has written an
excellent field manual for front-line
employees and supervisors to use to improve
their service culture.
Price: $14.95
 |
| |
|
|
 |
Customer Focused Quality: What To Do On
Monday Morning
Explains why companies succeed -- attention
to the customer! This dynamic book by Hinton
and Schaeffer provides you with several
well-tested business principles to help you
transform your company into a
customer-focused team. This book offers
several outstanding case studies from
Malcolm Baldrige National Quality Award
winners and provides quality-based processes
to help your company establish a reputation
for greatness!
Price: $19.95
|
| |
|
|
 |
Leadership Lessons I Learned on the Links:
Book One
Is a powerful new book for business leaders
and sales managers who want to improve their
performance and develop their leadership
potential. It's easy-to-read and apply in
your daily workplace. Every manager should
have a copy of this book to help them
motivate and develop their team.
Price: $10.95
|
| |
|
|
CLICK HERE |
10,000 Days: Finding Purpose, Peace and
Passion for the Rest of Your Life
(available after April 2007)
Tom Hinton's new book is a powerful,
spiritually-based self-help book that will
help you answer two significant questions:
what is my higher purpose in life? and, how
can I live a life worth remembering?
Price: $21.95
|
| |
|
|
COMING SOON |
The CAPS
Leadership Profile and Assessment Tool
|
| |
|
|
COMING SOON |
The Performance
Excellence Organizational Assessment |
|
|
|
|
FREE DOWNLOADS -
MEDIA CENTER
Welcome to CRI Global's Media Center. If you
would like to review articles, press
releases, speaker introductions, or print a
brochure in PDF format, please click on the
appropriate links below.
For more assistance, please email us at
info@criglobal.com
|
